AmericanOTC.Com, inc. wants
you to feel secure when visiting www.AmericanOTC.Com and is committed to
practices regarding the collection, use, storage, and disclosure of
your personal information by AmericanOTC, ("AmericanOTC", "we",
We have been using GeoTrust’s Seal on our website meaning all the
information submitted to us during the checkout process is encrypted
while transmitting your order to us. The information received by us is
being kept as needed only and rest is deleted from our site.
Information We Collect
We recognize your right to confidentiality and are committed to
protecting your privacy. We use the information that we collect on our
websites to ship the product you ordered by entering it into
UPS/USPS/GSO/FEDEX and other such carriers. This includes your name or
person receiving the package, address, phone number, email address
provide to us and any other information necessary to send you the
When you place an order, we may ask you to set up "your account,"
which includes your name, e-mail address, mailing address, credit card
number, and expiration date. Using your account information, we may send
you communications that we believe are relevant to you, including
recall notices, newsletters, and e-mails. If you prefer not to receive
optional e-mails or other communications from us, you may adjust your
account to prevent such communications by clicking on "newsletter"
within "your account," by contacting us at Drugsdepot@yahoo.com ,and
writing unsubscribe in the subject field or by clicking the
“Unsubscribe” link included in any of our e-mail messages.
would like to review or revise the information we have in your account,
you may access such information by clicking on the "your account" .
If you wish to send a gift certificate to a
friend, we will ask for your friend’s name and e-mail address. We will
use this information to send your friend a one-time e-mail with the gift
certificate attached. We store this information for the sole purpose of
sending this e-mail and to track the success of our gift certificate
exchange. Gift certificate recipients who wish to have their information
removed from our database may contact us at Drugsdepot@yahoo.com. (this
program may go into effect in future)
We are pleased to hear from our customers and
welcome your comments regarding our products. We may include customer
reviews on our website to allow other customers to see what you think
about a product. These reviews may contain personally identifiable
information, such as your name, should you choose to use your first
and/or last name. We also allow you the option of sharing your review
anonymously by entering a “nickname” when submitting your review. To
request removal of your personal information from these reviews, contact
us at Drugsdepot@yahoo.com In some cases, we may not be able to remove
your personal information, in which case we will let you know if we are
unable to do so and why.
In connection with the sale of certain regulated products, such as
products containing pseudoephedrine, we may ask for additional
information including a driver’s license or other government-issued
identification and we will use this information solely for purposes of
complying with mandatory recordkeeping and other legal requirements.
Information Automatically Collected
We automatically receive and
collect certain types of information whenever you visit our websites.
For example, like many other websites, we use "cookies" and web beacons
(described below) and obtain certain types of information when your
browser accesses our websites. This information includes the Internet
protocol (IP) address of your computer, your geographic location as
determined by your IP address, your browser software and operating
system, your web server, the date and time you access our site, session
information (such as download errors and page response times),
information about your viewing, search and purchase history, and
information about the referring URL and the URL clickstream to, through,
and from our websites. We use this information to monitor the usage and
performance of our site, to enhance our customers' search and shopping
experiences and to determine aggregate information about our user base
and usage patterns. Some web browsers incorporate a “Do Not Track”
feature that signals to websites that you visit that you do not want to
have your online activity tracked. Please note that Drugsdepot.Com does
not interpret or respond to “Do Not Track” signals.
Information From Third Parties
If we receive updated account information from third parties; we may
revise your account for you so that we can efficiently process your
orders, deliver your packages, or otherwise communicate with you. For
example, we may receive customer information from our shippers or from
third parties with which we operate co-branded businesses. In addition,
we may acquire customer names, e-mail addresses, and mailing addresses
for select mailings from third parties.
Other Information You Provide
We collect additional information
that you choose to give us. For example, you provide information to us
when you complete surveys or sweepstakes/contest entry forms, add items ,
sign up for special discounts or coupons, communicate with us by
e-mail, phone or otherwise, provide product reviews, or provide
alternative delivery addresses.
Sharing Your Information with Third Parties
We protect all of your information against unauthorized access or
release. We share your personal and prescription information with third
parties as follows:
• Brand Manufacturers - We may develop programs with some of our
brand manufacturers through which you may be offered special discounts
or coupons on products in exchange for providing your e-mail address or
completing a survey about the manufacturer's products. When you are
offered such discounts or coupons in exchange for providing information.
• Brand Partnerships - We may partner with outside brands or vendors
to fulfill orders placed through their websites. We may share your name
and e-mail address with these outside vendors or brands that refer you
to AmericanOTC.Com to complete your order.
• Compliance with Law; Protection of Rights, Property, or Safety -
We reserve the right to disclose your personally identifiable
information as required by law and when we believe disclosure is
necessary to comply with a judicial proceeding, court order, and/or
legal process served on us; and/or to protect our rights and the rights
policies or user agreements.
• As You Direct - If you direct us to, we will release other
personally identifiable information to your authorized representative,
specified marketing partners, or such other person as you may direct. At
the direction of the customer and to the extent specifically authorized
by law, we will release such information to other persons, including
specified marketing partners.
• From time to time, we may partner with certain companies who, in
conjunction with membership programs, subscription services, or rewards
programs, require that we disclose purchase or other personal
information about their members who visit our website (for example, to
earn points for purchases made on our site through links from the
partner site). We will disclose only the information required to make
these programs work for you and support your membership in them. In
addition, we disclose this information to such companies only if you
have consented first, including consent implied by your agreement to the
membership or participation rules. If you do not want us to disclose
that information to the strategic partner, then you must contact the
Third Party Partners
We may enter into agreements and may share
your personal information with other companies or individuals to perform
functions on our behalf. These functions may include analyzing data;
providing marketing assistance; processing credit card or debit card
payments; fulfilling and delivering orders and providing customer
service. Additionally, third party providers send promotional e-mails on
our behalf to such companies' customers or present advertisements on
our behalf, a function called “behavioral targeted advertising.” These
present advertisements tailored to interests you have shown while
browsing, (ii) to determine whether you have seen a particular
advertisement before so as to avoid sending you duplicate
advertisements, and (iii) to understand the patterns of people who see
advertisements. In doing so, the provider collects non-personal data
such as your browser type, operating system, websites you have visited,
the time of the visits, the content you viewed, ads you viewed, and
similar information. The provider may connect information about your
visit on our website with information about your visit on other sites
and tailor your advertisements based on this combined information. The
companies and individuals with which we work have access only to
information necessary to perform their functions. They are not allowed
to use the information for any other purpose and are contractually
obligated to maintain the confidentiality and security of the
information. We may share non-personal, summary, or aggregate customer
data with partners and other third parties. Some third party providers
cookies, web beacons, and similar technologies by these ad network
providers may be governed by their own policy.
When you place an order online, your personal information and credit
card or debit card information are encrypted using SSL encryption
technology before being sent over the Internet. We use SSL technology to
prevent your information from being stolen or intercepted while being
transferred to us and once we have received it. Your credit card
information is always stored in encrypted form in a restricted-access
database that is away from our website database so it is not connected
to the Internet, to keep it safe from hackers. However, no method of
transmission over the Internet, or electronic storage is 100% secure.
Therefore, while we strive to use commercially acceptable means to
protect your personal information, we cannot guarantee its absolute
security. We recommend to watch your credit card statement carefully for
all your purchases from all the vendors.
To personalize and enhance your browsing and shopping experience, we
use a feature of your Internet browser called a cookie. Cookies are
small files that your browser places on your computer's hard drive.
Although we do not store personal information in cookies, we do tie
cookies to a customer member ID which is then used to pull personal
information out of the database for identification purposes. Cookies
also let us know how you found us (e.g., through a particular website or
advertisement). Cookies are not used to access information entered on
the secure server. This information can be accessed only when you enter
your name and password. If you choose to configure your browser to
remove or reject our cookies, you will not be able to make purchases
from our websites or take advantage of many of our features, like adding
multiple items in the cart etc.
More information is available at CMS.Gov governing HIPPA and other
From time to time we contract with third party companies to help us
better provide relevant products, services and information to you and to
help us effectively measure advertising effectiveness. Some of these
single pixel gifs). A web beacon is a transparent image that has been
placed on a web page and sends a signal when a user has visited that
page. A web beacon does not contain any personal information. No
information that is personally identifiable to you is transmitted to the
third party using the web beacon. The third party is required to
protect the privacy of the information it receives using web beacons or
cookies and is not allowed to use the information it receives for any
purpose beyond what is necessary to assist us. In addition, we may use
web beacons in connection with the e-mails we send to our customers, to
determine whether and when the images in our e-mail were rendered (which
allows us to determine whether the e-mail was opened). This information
may then be aggregated and used to assess the effectiveness of our
Unsolicited E-mail (SPAM)
Your privacy is very important to us. Be assured that, in accordance
list to third parties. You should be aware, however, that unscrupulous
marketers can sometimes "harvest" your e-mail address directly from your
computer or another person's address book or even obtain your e-mail
address through programs that automatically search web pages and e-mail
traffic for e-mail addresses. If you opt out of receiving e-mail
advertisements from Drugsdepot.Com, we may share that information with
third parties in order to instruct them not to send advertisements on
our behalf to you. If Drugsdepot.Com shares opt out information with a
third party, we will direct such third party to use this information
solely to eliminate potential recipients from any e-mails they send out
on our behalf.
Please note that all e-mail that originates from us
will either display the AmericanOTC. In addition, our e-mails will
contain our address in Brawley CA. If you receive an unsolicited e-mail
that you believe is connected with us in any way, please forward the
e-mail (as an enclosure) to AmericanOTC@yahoo.Com and we will investigate
or better simply delete.
We do not sell products for purchase by children. We
sell children's products for purchase by adults. If you are under 18,
you may use our website only with the involvement of a parent or
We give very basic information about products. Some images and information may not be
accurate. Information on this site is provided for informational
purposes only and is not meant to substitute for the advice provided by
your own physician or other medical professional. You should not use the
information contained herein for diagnosing or treating a health
problem or disease, or prescribing any medication. You should read
carefully all correct product packaging and follow the instructions. If
you have or suspect that you have a medical problem, promptly contact
your health care provider. Information and statements regarding dietary
supplements and many other health conditions on this site have not been
evaluated by the Food and Drug Administration and are not intended to
diagnose, treat, cure, or prevent any disease and may be for commercial.
Image shown for reference only. Actual item you receive may differ from
shown. The information contained in this page is intended for U.S.
Customers only. Items listed on these website is just the listing and
should not be considered as an advertisement or promotion of the
Linked Web Sites
Our websites may contain links to and from other sites operated and
maintained by separate companies. We have no responsibility for linked
websites (including the websites of participants in our associate
program) and provide these links solely for the convenience of and to
provide information to our visitors. The privacy policies of these sites
may differ from our policy, so you should always review the privacy
statement of each linked website you visit.
If you choose to use our referral service to tell a friend about our
site, we will ask you for your friend’s name and e-mail address. We
will automatically send your friend a one-time e-mail inviting him or
her to visit the site. We do not store this information.
Social Media (Features) and Widgets
Our website includes Social
Media Features, such as the Facebook Like button or interactive
mini-programs that run on our site. These Features may collect your IP
address, and the page addresses you visit on our site, and may use a
cookie to enable the Features to function properly. Social Media
Features and Widgets are either hosted by a third party or hosted
directly on our site. Your interactions with these Features are governed
Access to Personally Identifiable Information
If your personally identifiable information changes, or if you no
longer desire our service, you may correct, update, request deletion, or
deactivate it by making the change on the “your account” page or by
e-mailing us at Drugsdepot@yahoo.Com. We will respond to your access
request within 30 days. As long as your account is active, we will
retain your information for the purpose of providing you with our
services. If you wish to cancel your account or request that we no
longer use your information to provide you services, contact us at
Drugsdepot@yahoo.Com. We will retain and use your information as
necessary to comply with our legal obligations, resolve disputes, and
enforce our agreements.
By using our website (including use of our customer service line),
you consent to the collection, use, and disclosure of information in
to modify or amend this policy at any time. If we make material changes
to this policy, we will notify you here, by e-mail, or by means of a
notice on our homepage so that you are always aware of the information
that we collect, how we use it, and under what circumstances we disclose
it. Unless we clearly state otherwise, the changes to our privacy
policy will affect only the information we collect after the effective
date of the change.
Notice of Privacy Practices
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED
AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE
REVIEW IT CAREFULLY.
As part of the federal Health Insurance Portability and
Accountability Act of 1996, known as HIPAA, the Facility has created
this Notice of Privacy Practices (Notice). This Notice describes the
Facility's privacy practices and the rights you, the individual, have as
they relate to the privacy of your Protected Health Information (PHI).
Your PHI is information about you, or that could be used to identify
you, as it relates to your past and present physical and mental health
care services. The HIPAA regulations require that the Facility protect
the privacy of your PHI that the Facility has received or created.
This Facility will abide by the terms presented within this Notice.
For any uses or disclosures that are not listed below (Including
Marketing and Selling of PHI), the Facility will obtain a written
authorization from you for that use or disclosure, which you will have
the right to revoke at any time, as explained in more detail below. The
Facility reserves the right to change the Facility's privacy practices
and this Notice.
HOW THE FACILITY MAY USE AND DISCLOSE YOUR PHI
The following is an accounting of the ways that the Facility is permitted, by law, to use and disclose your PHI.
Uses and disclosures of PHI for Treatment: We will use the PHI that
we receive from you to fill your prescription and coordinate or manage
your health care.
Uses and disclosures of PHI for Payment: The Facility will disclose
your PHI to obtain payment or reimbursement from insurers for your
health care services.
Uses and disclosures of PHI for Health Care Operations: The Facility
may use the minimum necessary amount of your PHI to conduct quality
assessments, improvement activities, and evaluate the Facility
The following is an accounting of additional ways in which the
Facility is permitted or required to use or disclose PHI about you
without your written authorization.
Uses and disclosures as required by law: The Facility is required to
use or disclose PHI about you as required and as limited by law.
Uses and disclosure for Public Health Activities: The Facility may
use or disclose PHI about you to a public health authority that is
authorized by law to collect for the purpose of preventing or
controlling disease, injury, or disability. This includes the FDA so
that it may monitor any adverse effects of drugs, foods, nutritional
supplements and other products as required by law.
Uses and disclosure about victims of abuse, neglect or domestic
violence: The Facility may use or disclose PHI about you to a government
authority if it is reasonably believed you are a victim of abuse,
neglect or domestic violence.
Uses and disclosures for health oversight activities: The Facility
may use or disclose PHI about you to a health oversight agency for
oversight activities which may include audits, investigations,
inspections as necessary for licensure, compliance with civil laws, or
other activities the health oversight agency is authorized by law to
Disclosures to Individuals Involved in your Care: The Facility may disclose PHI about you to individuals involved in your care.
Disclosures for judicial and administrative proceedings: The
Facility may disclose PHI about you in the course of any judicial or
administrative proceedings, provided that proper documentation is
presented to the Facility.
Disclosures for law enforcement purposes: The Facility may disclose
PHI about you to law enforcement officials for authorized purposes as
required by law or in response to a court order or subpoena.
Uses and disclosures about the deceased: The Facility may disclose
PHI about a deceased, or prior to, and in reasonable anticipation of an
individual's death, to coroners, medical examiners, and funeral
Uses and disclosures for cadaveric organ, eye or tissue donation
purposes: The Facility may use and disclose PHI for the purpose of
procurement, banking, or transplantation of cadaveric organs, eyes, or
tissues for donation purposes.
Uses and disclosures for research purposes: The Facility may use and
disclose PHI about you for research purposes with a valid waiver of
authorization approved by an institutional review board or a privacy
board. Otherwise, the Facility will request a signed authorization by
the individual for all other research purposes.
Uses and disclosures to avert a serious threat to health or safety:
The Facility may use or disclose PHI about you, if it believed in good
faith, and is consistent with any applicable law and standards of
ethical conduct, to avert a serious threat to health or safety.
Uses and disclosures for specialized government functions: The
Facility may use or disclose PHI about you for specialized government
functions including; military and veteran's activities, national
security and intelligence, protective services, department of state
functions, and correctional institutions and law enforcement custodial
Disclosure for workers' compensation: The Facility may disclose PHI
about you as authorized by and to the extent necessary to comply with
workers' compensation laws or programs established by law.
Disclosures for disaster relief purposes: The Facility may disclose
PHI about you as authorized by law to a public or private entity to
assist in disaster relief efforts and for family and personal
Disclosures to business associates: The Facility may disclose PHI
about you to the Facility's business associates for services that they
may provide to or for the Facility to assist the Facility to provide
quality health care. To ensure the privacy of your PHI, we require all
business associates to apply appropriate safeguards to any PHI they
receive or create.
OTHER USES AND DISCLOSURES
The Facility may contact you for the following purposes:
Information about treatment alternatives: The Facility may contact you to notify you of alternative treatments and/or products.
Health related benefits or services: The Facility may use your PHI to notify you of benefits and services the Facility provides.
Fundraising: If the Facility participates in a fundraising activity,
the Facility may use demographic PHI to send you a fundraising packet,
or the Facility may disclose demographic PHI about you to its business
associate or an institutionally related foundation to send you a
fundraising packet. No further disclosure will be allowed by the
business associates or an institutionally related foundation without
your written authorization. You will be provided with an opportunity to
opt-out of all future fundraising activities.
FOR ALL OTHER USES AND DISCLOSURES
The Facility will obtain a written authorization from you for all
other uses and disclosures of PHI, and the Facility will only use or
disclose pursuant to such an authorization. In addition, you may revoke
such an authorization in writing at any time. To revoke a previously
authorized use or disclosure, please contact HIPPA Officer to obtain a
Request for Restriction of Uses and Disclosures.
YOUR HEALTH INFORMATION RIGHTS
The following are a list of your rights in respect to your PHI.
Please contact AmericanOTC for more information about the below.
Request restrictions on certain uses and disclosures of your PHI:
You have the right to request additional restrictions of the Facility's
uses and disclosures of your PHI; however, the Facility is not required
to accommodate a request. This includes the right to restrict
disclosures to Insurances for those products and services you pay
The right to have your PHI communicated to you by alternate means or
locations: You have the right to request that the Facility communicate
confidentially with you using an address or phone number other than your
residence. However, state and federal laws require the Facility to have
an accurate address and home phone number in case of emergencies. The
Facility will consider all reasonable requests.
The right to inspect and/or obtain a copy your PHI: You have the
right to request access and/or obtain a copy of your PHI that is
contained in the Facility for the duration the Facility maintains PHI
about you. There may be a reasonable cost-based charge for photocopying
documents. You will be notified in advance of incurring such charges, if
The right to amend your PHI: You have the right to request an
amendment of the PHI the Facility maintains about you, if you feel that
the PHI the Facility has maintained about you is incorrect or otherwise
incomplete. Under certain circumstances we may deny your request for
amendment. If we do deny the request, you will have the right to have
the denial reviewed by someone we designate who was not involved in the
initial review. You may also ask the Secretary, United States Department
of Health and Human Services ("HHS"), or their appropriate designee, to
review such a denial.
The right to receive an accounting of disclosures of your PHI: You
have the right to receive an accounting of certain disclosures of your
PHI made by the Facility.
The right to receive additional copies of the Facility's Notice of
Privacy Practices: You have the right to receive additional paper copies
of this Notice, upon request, even if you initially agreed to receive
the Notice electronically.
Notification of Breaches: You will be notified of any breaches that have compromised the privacy of your PHI.
REVISIONS TO THE NOTICE OF PRIVACY PRACTICES
The Facility reserves the right to change and/or revise this Notice
and make the new revised version applicable to all PHI received prior to
its effective date. The Facility will also post the revised version of
the Notice in the Facility.
If you have any questions on the Facility's privacy practices or for
clarification on anything contained within the Notice, please contact: AmericanOTC.com, 630 Main Street, Brawley, CA 92227
We welcome your feedback. If you have questions or comments about
our privacy policies, feel free to write us an e-mail at AmericanOTC@yahoo.Com or write us:
630 main Street,
Brawley, CA 92227
Last updated: Nov 2014
Copyright © 2014 AmericanOTC.Com, inc. All rights reserved.